Refund Policy for Yogadhira LLP
Introduction
At Yogadhira LLP, our primary goal is to ensure the satisfaction of our customers with our services. While we strive to provide exceptional experiences, we recognize that certain situations may arise where a refund is warranted.
Online Yoga Classes and Events
For online yoga classes and events, we are pleased to offer a full refund if the cancellation is initiated at least 72 hours before the scheduled start time of the class or event. Unfortunately, if the cancellation is made within 72 hours of the commencement, we are unable to provide a refund.
Late or Missing Refunds
If you find that you haven’t received your refund, please take the following steps:
- Check your Bank Account: Verify your bank account to confirm if the refund has been processed.
- Contact Credit Card Company: Reach out to your credit card company, as there may be a processing delay on their end.
- Contact Your Bank: Banks typically have their own processing time; therefore, contact your bank to inquire about the status of the refund.
If, after completing these steps, you still have not received your refund, please contact us promptly at info@yogadhira.com. We are committed to resolving any issues and ensuring that you receive the refund you are entitled to.
Changes to the Refund Policy
Yogadhira LLP reserves the right to make modifications to this refund policy at any time. It is advisable to review this policy regularly, as any changes or clarifications will take effect immediately upon being posted on our website.
Exchanges
Please note that Yogadhira LLP does not currently offer exchanges for our services. If you wish to make changes to your enrollment or reservation, we recommend canceling your existing booking, as per the guidelines mentioned in our refund policy, and then rebooking at your convenience.
Gift Cards
Refunds are not applicable for gift card purchases. Gift cards are non-refundable, and their value cannot be exchanged for cash or other services. If you have any concerns or questions regarding the use of gift cards, please contact us for assistance.
Cancellation Process
To request a refund for an online yoga class or event, please send an email to info@yogadhira.com with your name, booking/reference number, and the reason for cancellation. Our team will review your request and process the refund in accordance with our refund policy.
Course or Event Changes
Yogadhira LLP reserves the right to make changes to scheduled classes or events, including but not limited to changes in instructors, dates, or venues. In the event of such changes, we will make reasonable efforts to notify participants in advance. If the changes result in dissatisfaction and you wish to cancel, our standard refund policy will apply.
Refunds for Special Circumstances
In certain exceptional circumstances, such as medical emergencies or unforeseen personal events, Yogadhira LLP may, at its discretion, consider refund requests outside the stipulated refund policy. Please reach out to us at info@yogadhira.com with detailed information about your situation, and our team will assess your request on a case-by-case basis.
Contact Us
We appreciate your understanding of our refund policy, designed to ensure fairness and consistency. Yogadhira LLP is dedicated to providing exceptional service and experiences for our customers. If you have any further questions or require assistance, please don’t hesitate to contact us at info@yogadhira.com. Thank you for choosing Yogadhira.